Effective Date: 6th September 2024
At Gloviyo, we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the General Data Protection Regulation (GDPR) of the European Union, the Information Technology Act 2000 (IT Act) of India, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules).
1. What We Collect
Personal Information:
• Name
• Email address
• Phone number
• Shipping address
• Billing information (if applicable)
• Username and password
• Date of birth
• Gender
• Any other information you voluntarily provide
Transaction Information:
• Purchase details
• Payment information
Usage Information:
• IP addresses
• Browser types
• Pages visited
• Referring pages
Cookies:
• We use cookies to maintain your session but do not use them to personally identify you on other websites.
2. How We Use Your Information
We use your information for the following purposes:
• To Process and Fulfil Orders: Handle transactions, process payments, and arrange for delivery.
• To Communicate with You: Provide customer support, send transactional and promotional emails (with your permission), and respond to inquiries.
• To Improve Our Services: Enhance website functionality, product offerings, and user experience.
• To Detect and Prevent Fraud: Address technical issues and prevent fraudulent activities.
• To Comply with Legal Obligations: Meet legal requirements and protect our rights and those of others.
• To Improve Our Products and Services: To enhance your experience and develop new features or offerings.
• To Personalize Your Experience: To tailor our website and services to your preferences and needs.
3. Consent
How We Obtain Consent: When you provide personal information for a transaction or other specific purpose, we assume you consent to its use for that purpose. For secondary purposes, such as marketing, we will ask for your explicit consent or provide an option to opt out.
How to Withdraw Consent: You may withdraw your consent at any time by contacting us at support@gloviyo.com or mailing us at A-15 Nuclear Park Society, Vadodara -390021 , Gujarat, India.
4. Disclosure of Information
We may disclose your information:
• Legal Requirements: When required by law or to enforce our Terms of Service.
• Service Providers: To third-party service providers assisting us in operating our business. They are bound to protect your information and use it only for the specified purposes.
5. Payment Processing
We use Razorpay for payment processing. Razorpay adheres to PCI-DSS standards to ensure secure handling of Credit/ Debit card information. We do not store card data; it is encrypted during processing.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com
6. Third-Party Services
Third-party providers, including payment gateways, have their own privacy policies. We recommend reviewing their policies to understand how your information is handled. Note that once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies.
7. Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
8. Age of Consent
By using this site, you confirm that you are at least the age of majority in your jurisdiction, or have consent from a parent or guardian for any minor dependents.
9. Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
10. Review or Modification of Data provided by User
You can review, modify, add, correct or update your Personal Information on a regular basis. When you update information, the Company will keep a copy of the prior version for its records. However, we are not responsible for the authenticity of the Personal Information provided by you. You agree and acknowledge that certain data or information cannot be corrected or deleted or is prohibited to be deleted as required under any applicable law, law enforcement requests or under any judicial proceedings. In respect to such data or information, the aforementioned rights will not be available.
11. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make significant changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
12. Further Acknowledgements
You hereby acknowledge and agree that this Privacy Policy:
1) is clear and easily accessible and provide statements of Company’s policies and practices with respective to the Information;
2) provides for the various types of personal or sensitive personal data of information to be collected;
3) provides for the purposes of collection and usage of the Information;
4) provides for disclosure of Information; and
5) provides for reasonable security practices and procedures.
14. Questions and Contact Information
The Company respects your privacy, and for further questions about this Privacy Policy or to access, correct, amend, or delete your personal information, or to file a complaint, contact us at:
• Email: support@gloviyo.com
• Mailing Address: A-15 Nuclear Park Society, Vadodara -390021 , Gujarat, India.
Thank you for trusting Gloviyo.com with your personal information.
