SHIPPING POLICY
Last Updated – 24th March 2025
Welcome to Gloviyo! The “Gloviyo.com”, or “GLOVIYO”, is an online brand and store offering physical goods like t-shirts, hoodies, and joggers, etc. along with digital products. Customers can order physical items directly online, and we will handle the delivery of the same. Digital products can be downloaded immediately after completing a purchase from our website and can be accessed from the “My Account” section by individual consumers or subscribers. We are committed to ensuring that your shopping experience with us is smooth and enjoyable. Please review our shipping policy below to understand how we handle order processing, shipping, and returns.
1. Order Processing Time
Printing and Dispatch: Once your order is confirmed, it will be processed for printing and dispatch within 0-2 working days. Working days are Monday through Friday, excluding public holidays.
2. Shipping Times
Delivery Time: After dispatch, you can expect your order to be delivered within 0-7 working days. This timeframe may vary depending on your location and the courier service used. In Total, the process of entire printing, dispatch and delivery time will take approximately 9 working days. (Note – National Holidays may affect delivery time)
3. Shipping Charges
Free Shipping: We offer free shipping on all orders across India.
Cash on Delivery (COD) / Pay on Delivery (POD): Orders placed with Cash on Delivery or Pay on Delivery will incur an additional charge of Rs. 15/-.
4. Reverse Shipment Process
Return Requests: If you need to return an item, please initiate the return request through our customer service.
Processing Time: The reverse shipment process typically takes between 2-3 weeks. This includes the time for the return to reach us and the processing of your return request.
5. Additional Information
Order Tracking: Once your order has been dispatched, you will receive an email with tracking information. You can use this information to monitor the status of your delivery.
Delivery Issues: If you experience any issues with your delivery, please contact our customer support as soon as possible. We will assist you in resolving the issue promptly.
6. Contact Us
For any questions or concerns regarding our shipping policy or your order, please feel free to contact us at support@gloviyo.com or call us/whatsapp us at +91 9601609864.